We have found that those who demonstrate an aptitude and enthusiasm for delighting customers do well. Yes, the hiring experience for flight attendants is extremely competitive. Is there any prior experience that's particularly valuable?
That's a less than a one-half of 1 percent acceptance rate! Tell us about how future applicants can maximize their chances of success. You received over 300,000 applications for over 1,000 flight attendant jobs last year. For example, if you're an IT professional, I can't think of a better place to tackle challenging issues and be inventive and creative than at Delta. How do you see the Delta's hiring needs changing in the coming years?ĭelta's hiring needs are constantly evolving to keep pace with the dynamic nature of our business and the exponential rate of change technology is driving across not only the airline industry, but all industries. The advice I would give to a candidate is to seek to understand the skills others on the team already have, and make a case for how your background will complement and help to round out the team you would be joining. I ask myself, "How will this individual add to the diversity of thought and experiences we already have?" I don't want to hire someone that thinks like me - that job is already taken! When I'm hiring for my team, I assess how the skills and experiences a person offers will complement others on the team. One thing that may surprise candidates is that the "right" candidate may not be the one with the spot-on skill match to the job description. If a candidate tried to get a job on your team tomorrow, what do you think would surprise them most about the challenges you face in trying to hire the best candidates? Most candidates don't even consider the hiring process from the employer's point of view. My personal preference is, "What are the team's top priorities, and how will this role help to achieve them?" This question demonstrates interest and understanding in the importance of prioritization and team goals, and opens up avenues to help both the candidate and the hiring manager explore the type of work to be performed and how the candidate's skills can accelerate achievement of the team's priorities. What's the best question that a candidate has ever asked you in a job interview? Do you know someone at Delta? If not, can you do some research to build relationships with people before you even apply? People who demonstrate a curiosity in what we do and make an effort to get to know people already working at our company stand out. The candidates that stand out are those most networked. What can candidates do to stand out among the crowd of applicants? Have you ever seen a candidate do something really creative and inspired?